courteous professional staff, very clean, convenient location, beautiful surroundings, everything excellent[Less]
What a surprise!
Rooftop terrace and a private jacuzzi? Yes, and a good nights sleep in the middle of South Beach![Less]
Excellent Staff - Amaxing breakfast in the attached restaurant!
Everyone went above and beyond to make my stay memorable. From the servers in the restaurant to the housekeeping staff. Everyone was always smiling, eager, and ready to help. Quentin the night[More] auditor was exceptional with his customer service. I will be staying here again when I return and will make sure to recommend it to friends and colleagues as well.[Less]
RETURN TO MIAMI BEACH AGTER SEVERAL YEARS
CHECK IN SLOW, WAS TOLD WE WOULD BE CONTACTED WHEN ROOM READY, DID NOT HAPPEN AFTER FOUR HOURS WENT TO RECEPTION AGAIN TO FIND KEY AND BREAKFAST DOCKETS WAITING IN DRAWER / DO NOT KNOW HOW LONG THEY[More] HAD BEEN THERE BUT RECEPTION TO BUSY TO CONTACT US.
WHEN GETTING READY FOR DINNER ON FIRST NIGHT SINK IN BATHROOM OVERFLOWED DUE TO BLOCKED DRAIN.
CLEARED UP WITH TOWELS AND INFORMED RECPTION. ON RETURN TO HOTEL NOTHING DONE, HAD TO CHASE. LEAKS OBVIOUSLY A PROBLEM AS BAR AREA WAS GETTING WET FROM ANOTHER LEAK.[Less]
Comfortable Stay in Miami Beach
The Holiday Inn was a comfortable place to stay in Miami Beach with a number of places to eat within walking distance. It was not very convenient for walking to the museums and shopping areas.[Less]
Very comfortable and safe place
Perfect place for weekend get away, ideal location, clean, safe, friendly, highly recommended.[Less]
Great Resort Hotel In Miami
Will stay here again. Great Resort Hotel and good place to stay for business or getting ready to hop on a cruise.[Less]
Top quality hotel in a great location. The hotel is beautiful with comfortable rooms overlooking the Bay and downtown Miami. Friendly staff. Very convenient for staying a night before you[More] cruise. The cruise terminal is close and can be seen from the hotel. Close to restaurants and shops. My must stay location when in downtown Miami![Less]
We were treated very well. From the valet, front desk, and management. We loved this hotel. Great room with AMAZING view too. Thank you again. . .[Less]