As stated earlier, the Front Desk Check in was exceptional.....! The Young lady with her glowing personality, smile, kind words..... it makes your day and your stay more enjoyable! The beautiful
smiling Lady with the braids!!! Thank you for making our trip so enjoyable.. You went above and beyond the call of duty!!
When you deal with the public, you should always have a smile, a kind word, eye contact!!! I know and realize that may not always be possible, but, just think if the shoe were on the other foot and it was you visiting and the person behind the desk, never made eye contact, only glanced up once or twice, no smile, no personality, it would surely make you keep your distance!
The morning Check in person was the total opposite of this!
Keep her, promote her, give her a raise, cause, she truly made my stay so enjoyable!!!! [Less]