With the choices available in Stow, My overall experience was awesome. Sure there may have been a few hiccups, but that can happen anywhere, even at a 5-star hotel. In my 51 years of living, I have
yet, to find an individual or business that is absolutely perfect. If you do not bring problems to their attention, how can they address them? Because of that, I am basing my review on my overall experience.
The hotel is very nicely designed to accommodate a large number of Peoples needs. The front desk personnel was very hospitable. For the most part, any requests that I made during my 5-week stay were addressed in a timely manner. My room, a 1 bedroom King suite, was one of the nicest rooms that I have ever stayed in. For those 5-star hotel People, I would never expect 5-star services from a hotel that is not designed to be a 5-star hotel. My view on Staybridge Suites overall is pretty darn nice, especially for the awesome price that they extended to me for a long stay. One nice thing in Ohio is that after 30 consecutive days of staying in a hotel, your hotel taxes are refunded to your account. Now let's move on to the various services they offer.
They have a really great breakfast with a large variety of food and the manager of that area was incredibly nice and accommodating. With the hours that I was working, I often had to take items to go and that never seemed to be a problem. Most free hotel breakfasts are just not very good and this one is certainly above par with regards to other hotel chains free breakfasts. Also, if you are there in time, they serve Dinner 3 nights a week, which allows you to socialize with other guests that are joining the dinner. That, in and of itself, saves you a fortune in food costs if you do not want to cook in your room.
Their laundry room at this hotel has pretty nice washers and dryers and they offer those for free to registered Guests. Another great money saver when you look at the time and money it takes to do laundry in a laundromat and you don't have to leave the hotel to do your laundry. I found this to be a great convenience for me.
The workout room is very nice with updated equipment and enough of it to at least perform maintenance routines while you are out of town or away from your normal gym.
The indoor heated pool and hot-tub is open year round and is very nice.
The room that I stayed in was a 1 bedroom King Suite. It came fully equipped with the basic kitchen items, a full-size refrigerator, microwave, two burner cooktop, full-size coffee maker, dishwasher and adequate counter space to prep and cook. If you need more space for prepping food, there is always the breakfast bar/table to work on which is nice and wide and pretty long. If you are a serious cook, you may want to bring some of your favorite cooking items to help you as they could never please everyone's needs out there. My suite had granite countertops that looked new or very well kept up and the carpeting was nice and appeared to be cleaned regularly. The bathroom was roomy with a nice shower head for a nicely pressured shower. It also has a large closet for your clothes and a full-size ironing board and nice iron if needed. They even provide you with a laundry basket and hangers for your clothes. The Bed, Oh the Bed! The bed was one of the most comfortable beds I have ever slept in at a hotel. So nice! 2 TV's, one in the living room and one in the bedroom with cable an on-demand and a couple free movie channels.
Cleaning service: I read one complaint from a previous guest that complained that they only clean once a week and are not there on weekends. This was not my experience. It is true, for extended stay Guests, that they offer a weekly deep cleaning of your room. The guest that complained about this must not have inquired with the front desk. In your room, there are magnets on the door for the services that you require. If you don't want anyone in your room, you can put a magnet on the door when you leave and they will stay out of your room. If you do not place the DND magnet on the door, they will come in every day and make your bed and change out your towels and dish towels and make sure you have dishwashing soap for the sink and dishwasher. Could there, on occasion, be a little better attention to detail? Yes. But, overall, there is nothing to complain about with the cleaning service.
The Staff there is excellent! The Manager, Megan is very nice as well as Taylor and Zach. My company messed up my pay several times and they worked with me to the best of their ability. Everything worked out and I really appreciated them working with me. The other choices near Stow, for the price, were not choices that I would have entertained staying in. They were not very nice places and they charged for everything. For what you get with this chain of IHG hotels, to me is a 5 star service for a 3-star price. I will stay at Staybridge everytime they are an option for the city I am currently in.
Megan, Taylor, and Zach, Thanks again for everything and I hope to see you all again, sooner than later. Have a great rest of the year.
Michael T [Less]