the hotel itself is very convenient for the location (5-10 min walking from the train station) and on the average for room and breakfast.
But I've been (positively) impressed by the Customer
Service provided: I had an issue during my stay and Gino, the Front Office Manager, has been very professional in getting the issue sorted out. This is what a Customer, especially an Elite Member, is expecting in this kind of situation. Keep up the good work! [Riduci]