From the moment I arrived at the reception staff were very friendly and helpful.
Staff were prepared to take time to chat with you while enjoying a drink at the bar.
Rooms lovely and clean and fresh[さらに表示] just what I needed after a long day.
Breakfast was very well presented and plentiful.
Surrounding areas are beautiful well located[元に戻す]
Comfy, clean, quiet room
Good value room, what you expect for price. Everything clean and bed comfy. Room temp was good with an air con or partially opening window. Breakfast options were very good, plenty of choice for hot[さらに表示] or continental. Hotel team were very good about accommodating my request for a quiet room overlooking the racecourse . All employees friendly, welcoming and helpful. Parking was fine and pubs nearby if you needed food or you could order in ( I didn’t need either ).[元に戻す]
Finally, a decent Breakfast
I've stayed at a lot of Holiday Inns and Expresses over the last few years and one constant is the mediocre quality of the breakfast. Not fresh bread, crusty beans and my pet hate severely[さらに表示] undercooked bacon. I normally skip breakfast and don't expect anything good but to their credit this hotel nailed it. Bacon perfect, fresh bread and everything just right. It was 8.45 when I went for breakfast normally a time of the aftermath of those rushing before me but everything was clean and perfect and as if it had been laid out moments earlier. If I am in the vacinity I will definitely be using this hotel again.[元に戻す]
Great new redecorating room in 1F.
The new decorations room in 1F is much more better than 4F queen bed room.[元に戻す]
Comfortable beds, Good breakfast option
Good location, cleanliness is top notch and friendly staff.[元に戻す]
Round-the-clock catering; helpful staff
投稿者 Ardent visitor
The complimentary internet facility is convenient. Staff are very helpful. Clean bedding, towels and bathroom make the facilities welcoming. The programming for the air conditioning is thoughtful and[さらに表示] simple.[元に戻す]
Great stay after a 6 hour journey
投稿者 Chris P W
we chose this hotel because of the ideal location to Gatwick airport, we set off from Lancashire at 11am and should have been a four journey, but the M25 reared its ugly head and kept us a prisoner[さらに表示] for 3 hours. We finally got to the hotel early evening and found a home from home, great restaurant and bar area, food was tasty and service was top notch. loads of parking and a very friendly and helpful staff.
would stay again[元に戻す]
This was a great place for a quick overnight stay between flights, the staff was efficient, friendly and very helpful. The buffet could use a little more care to replace food that has been sitting[さらに表示] out untouched for a while but other than that the rest of the breakfast buffet was very good. We were in a wheelchair accessible room, the shower was very narrow and hard to move in and the toilet was really high. The beds were very comfortable and I had a wonderful sleep. Highly recommend this hotel.[元に戻す]
The hotel staff were courteous and helpful. Our room was clean and bright. The bathroom was clean, bright and more than adequate. The hotel is walking distance to the shopping area of Horley. The[さらに表示] restaurant provided a good choice of meals and snacks.[元に戻す]