Overall a good service provided by Crowne Plaza. They have a very friendly staff and are COVID secure; although this means that your room is not routinely serviced. Fewer guests comply with current[さらに表示] regulations - which is disappointing - however, that is not necessarily in the gift of the hotel staff.
The hotel is well placed for London Gatwick airport and offers travellers options to park and holiday. Whilst this visit was for business, I”d definitely consider it if departing on holiday from Gatwick.[元に戻す]
We stayed overnight in a club room following a Christmas party with friends at The Crowne Plaza. The room was immaculate with a huge bed. The staff could not have been more friendly and helpful. [さらに表示] The breakfast had a great selection of choices. We would definitely stay here again.[元に戻す]
Crowne Plaza Gatwick
Quite a disappointment.
We have stayed at the Crowne Plaza LHR previously and been very happy there so as we were flying into LGW it went without question we would book for the Crowne Plaza[さらに表示] there.
I have to say that the Crowne Plaza LGW is not a patch on the one at LHR.
There was a conference on when we stayed and I understand that when a conference occurs the hotel at LGW is busy catering for that than the general public.[元に戻す]
投稿者 Consultant Two
The staff at the hotel are very friendly and respectful.
The evening menu is limited, but the pizza was very tasty.[元に戻す]
投稿者 Scottish Foxes
Very comfortable stay. Great staff, and the breakfast was excellent.[元に戻す]
Room Temp Was Freezing
Overall, the room was great and very clean and tidy.
I'm American so I'm not sure if this is normal for UK hotels, but there was no top bed sheet - just a comforter/bed spread and a sheet[さらに表示] covering the mattress.
The room thermometer was set to its maximum temperature of 24 degrees Celsius, but it did not feel like 75 degrees Fahrenheit at all.
I asked the front desk to look into it and it appeared someone stopped by as there was a keycard left in the lightswitch box.
But after a few more nights, it was clear the heat was still not working properly and I felt the heat blowing perhaps once or twice my entire 6-night stay.
Occasionally, I would also find the thermostat had turned itself off in the morning too.[元に戻す]
Reception staff exceptional
Always a pleasure to stay here in a travel layover. I usually request ground floor and they oblige.[元に戻す]
Outstandingly friendly and helpful staff.
Lovely clean room with comfortable bed.
Restaurant meal was reasonably priced and very good fish and chips.
Wish we had more time to enjoy the breakfast.[さらに表示] Overall a very pleasant experience.[元に戻す]
Comfortable bed and great service
Thank you for a lovely stay, we stayed here the night before flying on holiday and it was a great start. Will definitely stay again when travelling[元に戻す]