Great stay, polite happy people at check in. Clean room, comfortable bed. No towels or bathroom amenities, had to go to front desk after waiting for 20 minutes. They were busy so I understood![元に戻す]
Business Stay
投稿者 TJWilson90
The employees working at the front desk were helpful and friendly. The only thing I did not enjoy about my stay was the shower in my room. The shower water would not get warm enough, and the way[さらに表示] that the shower curtain was designed/installed allowed for water to not be contained into the tub and it gets all over the bathroom floor.[元に戻す]
nice choice for airport
投稿者 platnumadvice
the staff here is amazing...Twyla was very funny! The shuttle driver was good, the on-site restaurant staff was excellent, along with the Italian cuisine options. VERY nice workout facility. Rooms[さらに表示] were spacious and clean. I will stay here again if doing the airport thing.[元に戻す]
Great amenities and centrally located
投稿者 OddMan
Enjoyed our stay in Cleveland, hotel is centrally located and all the staff was helpful and accommodating... next time I am in Cleveland this will definitely be a hotel to stay at. Well cleaned[さらに表示] rooms. Great showers. I can't complain about anything.[元に戻す]
Overnight Check in Employee
My experience at the Holiday Inn Express was fantastic... the only exception was the gentleman checking us in that evening at approx 11pm..he was very impersonal and paid little attention too our[さらに表示] questions...had too ask the same question 2 or 3 times... where's the elevator bank? 2. How too use the key too operate the elevator? Cash policy on checking out? Luckily a young female parking attendant was able too step up and answer & address our pending questions... The only response the checkin gentleman had was "im sorry, im new and you have too see the day manager in the morning.." Thursday morning we went too check in desk and what a knowledgeable, professional and charming staff awaited, Kudos!! All questions were answered and policy and instructions were given in a professional manner...[元に戻す]
Love this hotel
投稿者 Jack&Paula
Such a quaint & convenient location right by 4th street. Next door to The Marble Room which we knew as a bank, that also included this location. Jerica was amazing at the front desk, & all the[さらに表示] valets. We get soooooo excited when we’re going to stay here!!! (About 15 yrs in a row). This is no cookie cutter hotel. The most unique of any IHG properties we’ve been to.[元に戻す]
Great Stay
投稿者 crittyjay
The staff were super friendly and helpful. The beds were really comfy.[元に戻す]
Great location
投稿者 K Olesh
Perfect for a baseball game, location to field and great food.[元に戻す]
Another thought we had was to offer a whirlpool spa with shower and tub.
投稿者 thehut
We had a great time! Crone Plaza is conveniently situated to playhouse Square as well as other activities in Cleveland, OH. This is a beautiful part of Cleveland's heritage, and excitement. The[さらに表示] playfields and Rock and Roll Hall of Fame are with strolling distance.[元に戻す]