Great food, clean room and helpful staff.
We traveled with our 9 months baby girl and was surprised to find out that the pool was not heated, as it was advertised on the hotel website. The water
was so cold that we honestly assumed that there has to be another pool and asked the guest relations representative about this. It came as a surprise that they knew about the issue and said there is nothing that they can do about it. We eventually got complimentary access to the Intercontinental Hotel Citystars pool, not with the help of the guest relations representative nor the duty manager.
If you are travelling with kids and need to stay downtown, I recommend Intercontinental Hotel Citystars. [Less]