I highly recommend this hotel mainly due to the welcome on reception.
We arrived at the very end of August for weekend city break from the UK.
Despite arriving far too early for a room to be made
available, and expecting to be turned away until later that day, we were highly impressed by the very warm welcome we received from Lukas on reception.
His friendly, helpful and professional nature approach truly made our holiday weekend!
Although neither of us spoke any German whatsoever, Lukas instantly switched to perfect English and welcomed us with coffee whilst he checked us in then ascertained room availability. As the room wasn't yet ready, he suggested several places for us to visit and even recommended several superb traditional German and Bavarian style restaurants all within walking distance from the hotel.
The Hotel room was excellent: immaculately clean with the bed the most comfortable I've ever slept in. (I forgot to ask the brand of bed they use as I'm now under orders to buy one!) The very modern bathroom, with a built in clock radio, was ia pleasure to use. completely clean and well ventilated, sporting excellent Grohe fixtures.
The whole place was spotlessly clean and clearly beautifully maintained throughout. Would highly recommend and definitely return. Thanks Lukas, you're a credit to yourself and a superb ambassador for the IHG brand [Less]