Although I have stayed in this hotel many times, but every time I still feel impressed with Holiday Inn Express Orchard. Hotel staff is very helpful and caring when I arrive and check in early in
the morning. Although my room is not ready yet, front office try to explain the situation and make me understand. After finishing my meeting that day, I return to hotel and my room is ready. Comfy and cozy. Thumbs up for front office as I have problem with my local cellular phone number. With the limitation, they still try to help me. Credit to Cindy and Kiyo.
Housekeeping is very caring as well as I need to work in the room and I allow them to clean my room. Very polite, professional and caring. Unfortunately I do not ask the name.
When it comes to the celebration of Lunar New Year, we have this simple but meaningful gift from hotel.
Very nice experience with HOLIDAY INN EXPRESS SINGAPORE ORCHARD. [Less]