Hello! My family and I visited the Holiday Inn Resort in 2015. I totally fell in love with it. We loved the room, the restaurant, the pool & lazy river, fire pits, everything. Everything was very
neat and clean.
When we visited 9/10-9/13, I was kind of disappointed. I know it's a much-used hotel, and repairs/improvements are probably always needed. I was just a little disappointed in the fact that the room had shown some wear and tear and wasn't cleaned as good as when we'd been there before. It looked like the fridge hadn't been pulled out and cleaned around, Same for the night stand, lamps & shades were dusty. Even after housekeeping came, there were times i would find long black hairs on the bathroom floor. I truly understand how much use this hotel probably gets, i just feel that upkeep could be better. Grounds around the hotel looked like it could be upkept better.
I do want to say that the staff (front desk, workers, groundspeople, bartenders, waiters/waitresses) were ALL VERY FRIENDLY and helpful.
I would return again if some care were taken to make some improvements because I do love the resort. [Less]