I'm a Spire Elite and travel for business and stay at this hotel several times each month. This Crowne Plaza and the staff consistently delivers a pleasant experience. I like how Andre and Jessica at
the front desk know my name and personally greet me whenever I walk up. The rooms are always quiet, comfortable, and clean. I am usually upgraded to the 8th floor and absolutely love the quality of the food in the concierge lounge. Michael is a gracious host, prides himself on excellent presentation, and cheerfully engages with guests on various sporting events or news stories that happen to be on TV.
Lastly, I enjoy that this hotel has a nice swimming pool and heats the water warm (while many hotels do not), as I like to swim 30-40 laps each day for exercise. My only request would be to possibly consider adding a hot tub. Thank you for providing this business traveler a fun and inviting hotel environment to stay at whenever I am in town. [Less]