great location..just up road from the hospital. and easy access to the malls and interstate[Less]
Great customer service.
By Travelling Guest
The front desk folks were great help and breakfast staff friendly and cheerful.[Less]
Clean, comfortable, and great service
By Stamp Dealer
Newly renovated and very nice. If you get Deanna as the desk clerk, you will have no worries even if there happens to be a problem. She is the epitome of customer service. The rest of the staff is[More] friendly and courteous as well. Just a great place to stay with a homey atmosphere. I'll stay there again.[Less]
Service expectations exceeded!
I'm a platinum member so I stay at hotels often. I have stayed at this hotel several times and it is one of my favorites. Juan checked me and blew me away with the service he provided during my last[More] stay and it really made a difference to me. It's so great to really feel welcome. The bar and the food is always very good and rooms are always clean and perfect. I can't say enough good things about this hotel![Less]
The hotel was a very nice place to stay very new clean ,staff was very accommodating. The bed and room was cleaner than most hotel chains I was very impressed considering I stay in many hotels year[More] round.[Less]
There are only a couple recommendations i have. First, get softer beds. They are a little hard. Secondly, provide some form of free breakfast. If at least only a muffin.[Less]
Had a couple small issues that staff attended to immediately, vacuuming the carpet and moving an ash receptacle that was nearby outside the sliding door. The location is near family for us, so we[More] would definitely stay again.[Less]
Excellent problem solvers!
We had numerous problems in our room when we checked in. So my husband asked if we could move to another room. They told us there was a price difference which we didn't mind- we just wanted to be[More] comfortable. The staff inquired as to what problems we had experienced. When my husband told them, the employee got his manager who apologized over and over. He then moved us to a wonderful room at no charge. We expect problems may come up from time to time, but how the staff handles these types of situations is what we remember! Your staff and management are to be commended. They went out of their way to make sure we were comfortable and were so kind about it. We will recommend this property to anyone!!![Less]
Comfortable, clean and convenient
The friendly staff was very helpful with dinning suggestions and directions. The rooms were clean and the beds were very comfortable.[Less]