The best part of my stay at this Holiday Inn was my interaction with Kaleb, the Front Desk person. He is the most professional, friendly, and accommodating host I have ever met and considering I'm a
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Spire member with over one hundred nights in a hotel last year, that's saying something.
The second best part of my stay was the bed, the bedding, and the pillows. I felt like I was sleeping on a cloud...a clean, cozy, comfortable cloud.
The third best part of my stay was the hotel restaurant. I had every type of service they could offer. I ordered from their happy hour menu to go, I dined in for breakfast and dinner, and I had room service. All manner of service was great and the food was DELICIOUS AND reasonably priced. I have never eaten at a hotel and thought, "Wow! That was great!" until now.
Finally, the fourth best thing was the local shuttle service. The place I was visiting for work was only 1 1/2 miles away, which is within the hotel's 5-mile shuttle radius. They were very accommodating and took me back and forth to work every day.
Now, everything can't be perfect. Where I had problems was with the hot water in the morning. My first morning I waited 10 minutes for the hot water to get to my room. I was on the 4th floor, which is not the topmost floor, and the weather outside was cold, but not substantially below freezing. I called the front desk, who said they would send maintenance up when they get in, but I never saw a note or heard back anything about what the problem was. The rest of the week, the water came hot faster, but I still allowed 5 minutes for it to run.
The second issue, which was the most problematic for me was regulating the thermostat. That thing would never stop running. I adjusted the temp, I adjusted the fan speed, I adjusted the Auto setting, I did everything I could (and I AM mechanically inclined) but the darn thing wouldn't stop unless I shut it down. It's not that comfortable, or convenient, to have to keep waking up in the middle of the night to turn on the heat and turn off the heat.
Overall, my stay was very good. And given that the weather was bad and I had no transportation except rideshare with Lyft or their shuttle, it was very convenient to have an onsite restaurant option with great tasting food that was reasonably priced. But watch out for the sweet-and-spicy wings...they're more on the spicy side! :-) [Less]
tool or call 1-800-MEETING (in United States, Mexico and Canada).