This hotel is at a nice location downtown within walking distance to Country Club Plaza. Also has a free shuttle we used since the weather got chilly. Would definitely stay here again.[Less]
The front desk did not give us breakfast vouchers that we paid for. After we ate we were presented with a bill. After telling the waitress I was confused because the breakfast was supposed to be[More] included she said no problem just go to the front desk[Less]
Your staff at this hotel are just amazing they make you feel at home and very comfortable. Thank you[Less]
Clean and Comfortable
By JT and CT
We were surprised when we found this hotel so close to where we needed to be.. The location is perfect and the hotel is very clean and nice... Our room was on the 4 th floor, right by the elevator.. [More] Our room was very nice and clean.. Our bathroom was very clean and everything was perfect.... Just cant complain about anything there, except being too close to the elevator... The breakfast was awesome...Love having several places to choose from for dining.. Will be staying there from now on when we come there to the Dr...[Less]
Great service, very comfortable
We were happy with everything the hotel had to offer with the exception of the swimming pool, which was very small and shallow (less than 3 ft).[Less]
Great Location Next To KU Medical Center
Nice clean, comfortable, quiet, safe (high profile security in parking area) and fast friendly check in. Have stayed at this hotel twice in the last 6 months and had a very good experience both[More] times.[Less]
Hotel room TV would not allow a pay for view movie - disappointed but staff offered to have a technician come to our room but it was late and we didn't want the intrusion so we declined. They also[More] offered to switch out room but once again we were settled into or room and didn't want that inconvenience.[Less]
great location and good service
This hotel would have been all around excellent except that at the time of my stay, there was construction going on and I was not able to see the lobby or dine at the restaurant. I must say I got[More] some much needed exercise getting to my room as it took two separate elevator rides and a fairly long stretch of hallway in between.
Craig at the concierge lounge made up for all the inconveniences with his outstanding service. His knowledge of the city and his warm smile and helpful attitude was truly memorable.
I was upgraded to a suite upon arrival. It was newly renovated and therefore fresh and very clean. The only problem I had with the room was that I could not find a phone in the bedroom and had to walk out to the sitting room to use the hotel phone. Not really an issue as I only used the hotel phone once to call the front desk. Probably a minor oversight when renovating.[Less]
Extremely friendly staff, comfortable bed, quiet room, nice TV and awesome balcony[Less]