THIS HOTEL LOCATED CLOSE TO GRAND MOSQUE.
VALUE FOR MONEY N BEST HOTEL FOR OLD PEOPLE N WITH KIDS.[Less]
Excellence in services but need to renew some of the infrastructure facility i.e. elevator, basement parking area and lobby furniture.[Less]
Comfortable rooms and great services.
I liked the location of the hotel since it is so near to the mosque and everything you would like to have is near the hotel such as food, beverage, dates, etc....
I also liked the welcoming that I[More] have received and the food services welcoming. It was really a great stay.[Less]
It is a good hotel for price
Not so close to haram
Except the front row hotels all have almost same distance
Needs renovation badly
Wash rooms fittings r new but due to old faint coloured and[More] some what cracked tiles of the floor it damages overall look of the washrooms
Towels also old ones
Toiletries not up to ihg standards
Lifts only 2 rush in prayers hours
Lobby too small[Less]
Learned a new interpretation of word complimentary
By repeated reminders by reception and room service/ bar staff that an item was complimentary, I reflected that as if I did not have a right to demand or ask for it because it was not paid for. I[More] only brought to their attention because they were promising that it would be delivered keeping me waiting and expecting that it would be delivered but it was not. Every time they said that it was complimentary. And he would try to get it delivered but then it was not until the next day[Less]
Comfortable bed and great service
By A. H
it was great stay I enjoined every moment there and I could achieved my goals during all my visits there , really its the best hotel for business purpose.[Less]
Good Hotel for Madinah stay
Very good place to stay if you are visiting Madinah
clean comfortable rooms, not far from Haram about 10 min walking[Less]
My comment about the chef and food quality is just a constructive one for improving purposes. I’m not trying to criticize anybody.[Less]