This was my first trip to Suzhou and I'm glad I decided to stay at the Intercontinental. The staff, restaurants and room were all excellent. It's also located in a great location, so I could walk[More] over to a beautiful shopping center on the lake. Highly recommend it.[Less]
My home away from home!
Always a very nice experience. Can't say enough about the welcoming and positive attitude of the staff. The variety of food at the buffet allows for a different "theme" every night. My place to stay[More] in Suzhou![Less]
InterContinental Suzhou experience
By Jony Bravo
Very good location next to the lake inside Suzhou Industrial Park,
Very good view from hotel room (next time will try the lakeview room, or never mind an FREE upgrade)
Very good breakfast for the[More] variety of foods to choose,
Very nice and warm welcome from front desk personnel[Less]
i would like to suggest on improvements instead;
1. we stayed at the Presidential suite but the bed was NOT SOFT BUT rather on the hard side!
2. the Bose sound system was NOT working
3. there were NO[More] English Cartoon channels for kids.
4. no hot air conditioniong.. Room was COLD![Less]
perfect hotel by the lake
The best overall is the staff , very friendy and helpful all the time; nice ambience in the Lobby -ground Level;
nothing really to complain; stayed many time already at this Hotel every time a very[More] nice experience;
really recommend this Hotel 5***** star plus in my opinion[Less]
I have been in this Crowne Plaza hotel for 7 years. It is really the best one I have been traveled. The hotel location nearby the Jinji lake. Most of the room with the fantastic view and comfortable[More] a lot. The staffs here very friendly and courtesy. They serve all achieve my need. For sure I ONLY stay in Crowne Plaza Suzhou when I back.[Less]
The hotel staff always respond to my needs; this is always appreciated. The level of service which I receive is very good.[Less]
Overall is good
The hotel is better than jasmine holiday inn. The room is clean and big. Decoration is nice and staff is very polite. The transportation is convenient. But the sheet is kind of broken.[Less]
a good hotel with friendliness
this is a good hotel and staff have been very helpful, warmly welcoming.[Less]