This is the best Crown Plaza I've stayed in so far. Great Staff, Great Hotel, Convenient to Metro.
More than just a nice hotel, the people are excellent. I was very impressed that even though
their system was down when I checked in, it still went through without a hitch; fast and efficient even though I arrived earlier than check in time.
The front desk manager was a delight that it set the tone for the rest of the stay. She made me feel very welcome, asked about my plans and provided me guidance on how best to see the places I wanted to visit right at check in. She genuinely values customers and it came across clearly. Thanks, Maria! [Less]