Stayed at this hotel twice in just over a month.
First time my room was in the back over looking a building tipping site. the room seemed newer, fresher and there was a mini fridge and the shower
Second time i was in the front, the room was smaller, no fridge, shower was weak.
The room was clean and bright but it just seemed older, shabbier than the first.
Both times the pillows were terrible. Too hard. I asked for
Soft when i checked in. They may have given one soft but
Still, no shape. Awful pillows.
The staff are beyond fantastic and helpful!
I arrived at 9:30am and was able to check in early.
Food is terrific, coffee/tea available 24/7.
There's a hotel shuttle bus that picks you up/drops you off
From the tube station which saves taxi fare plus the driver is
A decent hotel located across from a huge shopping center
And beside a retail park. [Less]