Conveniently located, always friendly, clean and comfortable.[Less]
I stayed here for two nights to attend my niece's wedding. The staff were lovely, the hotel very clean.
I did not spend a lot of time at the hotel due to arriving late on Friday and being out all[More] day but the time I spent in the hotel was very pleasant. I would have liked to see more choice for breakfast though.[Less]
Great location, everything you expect for a good nights sleep.
I use this hotel frequently when staying in the area. Great location just of the M5 wiith easy access to the motorway.
Rooms are clean with a comfortable bed and enough space to work. Best air[More] conditioning I've experienced for a long time.[Less]
Really pleasant and relaxing stay very friendly staff on arrival who made a fuss of my Autistic son who was traveling with me. Breakfast was really good and my son enjoyed making a pack up of his to[More] take with him.[Less]
My Birmingham home
The staff are friendly in a personal way, not for business means, they are genuine when asking if there is anything you require. Room air conditioning could be more responsive and direction of air[More] flow more direct.[Less]
Excellent accommodation and servive
Very impressed with everything would recommend to others.
Food and service was excellent.[Less]
The room quality was excellent staying at the Crowne Plaza, comfortable beds, great air conditioning, bathroom utilities working well, complimentary tea / coffee was a bonus. Overall, great stay,[More] would recommend to anyone.[Less]
My wife and I enjoyed a short notice night away in this hotel. Staff were really helpful and friendly, the hotel itself was very modern and our room was great.
Great location and really handy for[More] the vibrant Broad St area.
We would defiantly use this hotel again and highly recommend it.
Comfortable hotel, shame about the food
I stay at this hotel very regularly and while it is dated, it is comfortable and l always have a good night's sleep.
The Restaurant menu has been revamped, but unfortunately the food is just still[More] not up to scratch with the pasta dish served unpleasantly very mushy and soft - nowhere near al dente as it should be.
That said, breakfast is good[Less]