On arrival I found the whole of the ground floor to be a building site. Noisy, builders everywhere, plastic sheets to walk over, no bar, no restaurant, no signage, but worse....no mention of it by
staff at reception.
Having stayed at this hotel several times I knew where the bar should be...and it wasn't. I assumed it was shut during building works.
Only on day two when I suggested at reception that I should perhaps have been advised of these works when booking through IHG or at least on arrival was I told that the bar facility had been relocated to another floor.
The rest of my experience was exactly what I expect of the Holiday inn. Excellent. [Less]