Bedroom was roomy and bed very comfortable, variety of breakfast items, shame no fried egg, and very friendly and informative staff[Less]
Great venue and comfortable stay
By Katty Fletch
As a frequent business traveler it is great to know that the quality of these hotels are excellent. You know what you are getting - clean room, lovely comfortable bed, fluffy towels and a decent[More] breakfast all for a very good price. I would much rather stay in Holiday Inns than other types of similar hotels.[Less]
From the moment we arrived to the moment we left this hotel was perfect in every way easy to find very good priced. Clean hotel rooms were excellent and beds comfortable free WiFi and good breakfast[More] before we left. If we come to Birmingham again would definitely stay at this hotel really enjoyed our stay. Thanks again Holiday Inn express[Less]
The reception staff were very friendly and helpful. Nothing was too much trouble[Less]
Friendly, helpful and professional staff.
Very fast service
Only slight niggle is that the mirror is in the wrong place. It would be better placed over the dressing table in order that we ladies can do our hair and makeup sitting[More] down.
Also, tea and coffee facilities to be placed on a bigger surface other than stuck on a shelf with nowhere to move.[Less]
Excellent Staff. Room needs a touch up
Second time stayed in this hotel on business and staff are great as always.
Room looked in need of a bit of a redecoration as the room I stayed in first time was much more modern and newer but[More] clean and still good.
Breakfast was good but would have liked a bigger variety of juices rather than just apple or orange (cranberry is good :))
Definitely recommend it[Less]
Nice hotel good food and pool, clean and comfortable could do with a little updating . Great breakfast choice, very good dinner menu and quality food. Staff very helpful in hotel , disputes a few[More] hickups they did there best to try and resolve any issues which did occur .[Less]
clean and tidy not to expensive
we don't often use hotels but we found the stay here quite a pleasant experience I only niggle was the cost of a breakfast but on the other hand you could eat as much as you liked so only a minor[More] niggle,room was spacious and comfy and front desk staff are allways pleasant.[Less]
Excellent place to stay! A
IN short , this hotel was incredible , from the staff, to the food to the gym to the comfort of the room, there was nothing to grumble about !
Genuinely well maintained and friendly environment.[Less]