Stayed at this property from Thursday 13th July until Monday 17th July. The lifts seem to be a problem at this property. The last time we stayed at the property one lift was out of use due to
servicing. Again this time a lift was out of use due to servicing , apparently awaiting a part! So as it only has two lifts, the other one inevetivly broke down as well, not once but twice did we have to walk up to the 9th floor. Great excercise, not. Just as well we weren't checking in or out with luggage!
Apart from that the stay was as pleasant as ever. Nicky doing her level best at breakfast, chatty proffessional getting the day of to a brilliant start. Always happy, and has time to ask how we are, and ensuring all is well. A great asset to your team. We hope she is recognised for this, she is one reason for choosing this property.
If you get the lifts working this is an ideal property to stay at if visiting London, as it is within easy reach of the center of everything in London. With good transport links into the city. [Less]