Workers were very friendly. Breakfast was fresh and good.[Less]
they were understanding and patient with us and our experience. My only complaint would be that some guests with large dogs did NOT keep them on a leash..that unnerved me and upset me..
The rooms[More] weren't small..lots of pillows and blankets.
Plenty of towels..and a good breakfast.
Great Service Staff
With previous reservations we were treated with friendly helpful staff even though this hotel was inundated with evacuees from the Oroville Dam area. Seeing first hand how the staff treated those[More] people with care and respect; finding them rooms and accommodating their needs (some came with only the clothes on their backs) was an uplifting experience. This staff should be given a special award for their community service all the while attending to their regular travelers needs.[Less]
Minor problem in guest room sink (not bathroom sink)
As noted earlier the experience was outstanding due in large part to the sensitivity of the staff and location manager because of my wife's special accessibility needs (wheelchair).
The only[More] problem is a minor engineering issue with the sink in the room (212 I believe) ... the faucet is mounted far enough back that when turned on it actually runs onto the counter and not fully into the sink causing a mess unless one takes measures (we shoved a towel under the area to mitigate the water pooling on the counter.[Less]
Friendly Service and Relax Enviroment
Friendly Holiday Inn Team and they are very attentive to your guest experience. Great location and easy freeway access. Also there is free breakfast in the mornings. The rooms are very clean and[More] comfortable. They are equipped with microwave, refrigerator and Keurig Coffee Maker!! I would definitely stay here again[Less]
Great location and clean
Room is clean, location great and love the lobby.
Service good as well as consistent. I know every time I come what to expect. Holiday is consistent with all hotels so I continue to lodge with them![Less]
Good clean room
Probably the best accommodation in the Willows area. Highly recommend[Less]
Clean and comfortable.
The room met our expectations and the breakfast was nice.[Less]
Holiday Inn and Suites are the best
We are always more than pleased with our stays at Holiday Inn and Suites....the friendliness of the staff, the cleanliness of the room, the variety in their continental breakfast room. Would[More] recommend them to all.[Less]