Stayed with my friend couple of weeks ago. Location is great, plenty parking space. Room was nice and tidy. Even though our room was close to elevator, we didn't hear much noise from elevator lobby.
We went back to hotel after midnight and had to wait for more than 10 mins to get in. Swiped our room keycard as directed, neither front nor side door worked. Buzzed front desk, picked up the phone located at the front door and called Front Desk number, none worked. I then started knocking really hard at front glass door and after 10+ minutes, a lady finally came out telling me "just swipe your key card or next time picked up the phone". Well, only if any of those works. Before I went back to my room I told her she should report to the management that they should have key card access system or the phone checked and fixed.
Apparently the lady I met during the night didn't report this to the management at all as I spoke to FD staff again next morning, no one seems to know what happened at previous night.
Overall it was an OK stay besides the incident took place during the middle of the night. [Less]