The breakfast need to have more options, the electricity in the room was not working well.
Also the general treatment for me as IHG member was the same as non members.[Less]
One of the best in the Midwest
By Auto Show Traveler
Great hotel for grand opening, a few problems but the kinks got worked out as discussed.[Less]
Brand New Hotel
We had a great stay! All the staff was very friendly and courtesy. Nice little pool for the kids to unwind, breakfast was typical for a Holiday Inn Express. Easy Parking in the back. Would recommend[More] this hotel to friends and family.[Less]
I had an amazing stay at this hotel. I was here to visit my boyfriend who is currently stationed at the naval base in Waukegan. The customer service was outstanding. I arrived a bit earlier then[More] check in time and they accommodated my services to the best of there ability. The room was very clean[Less]
The rooms were very clean. Beds were comfortable.
Front desk staff
By Sped 17
Worked very hard to please me after horrific screw up with hig program. Staff remained courteous at all times and patiently explained problem to me.[Less]
Wi/Fi kept being dropped, no one at lobby for 30 min at 3 am. They were delevering bills to rooms, which makes me question security. Other then that. Excellent place to stay...[Less]
Wasn't sure what to expect, and the hotel was better than I thought it would be. Definitely worth the dollar value, and more. Will stay again if I visit the area.[Less]
Classy looking Holiday Inn
The hotel is very classy looking upon entering. The elevators are located in a close and convenient location to the check out desk. I was disappointed that there was not a mini fridge in the room.[More] Every other hotel we have stayed at in the last couple of years have mini fridges in them. I also would have liked to see USB ports in the lamps on the nightstands for phone charging.
A continental breakfast would be nice as well. The breakfasts offered were overpriced for what was offered.[Less]