Our stay at the Holiday Inn Express, Washington DC BE Pkwy was our BEST experience in Washington DC. We came to visit the sights and the weather was HORRIBLE. It poured down rain both days so we did[More] not get to see anything. We left disappointed. Our stay at the above mentioned hotel was fabulous. The staff, especially Kumar( not sure on the spelling ), was so professional, personality plus, delightful and informative. He made our trip. We are from the Rio Grande Valley in Deep South Texas and always wanted to visit the sights but it was not meant to be this time. Thank you again to the staff at this hotel for saving our trip. The rooms were very comfortable and the food was great. Highly recommended this hotel.[Less]
Good location good value
Comfortable hotel, nice staff especially ReeRee in the breakfast room. Front desk staff was nice as well. Wish the pool had been open because there isn't too much room to sit in the lobby. Good[More] location good value[Less]
Clean, good area, over average breakfast. Close to Washington DC[Less]
Just a few things that needs to be addresssed
I have high expectations for any of the Holiday Inn and affiliated hotels and expect for both service and cleanliness to be at its best. Because of my hectic schedule while visiting the area, I had[More] little to no time during normal hours to deal with complaints. I only hope that the previously stated comments are corrected so that future guests will not have to deal with the same issues.
Also not mentioned that the material on the head boards of the bed are dry rotted, not a friendly sight.
At any rate, our sleep was great each night uninterrupted.[Less]
As a frequent business travel, all the expected requirements were met.[Less]
By On the road again grandma
If you are looking for a safe clean place to stay with above average customer service this is the place.[Less]
Breakfast is a requirement nowadays. The rooms are nice as well as the view. Making use of the suites makes it feel like home.[Less]
Combine trip with meeting
I love ❤️ the location because around the hotel 2 to 3 miles airport,railways,movie theater,so many restaurants,huge shopping,casino and many more to do,and staff is good careful our needs. I will[More] come back again definitely.[Less]
Room was clean, property pretty silent you feel like your home and staff was polite and helpful. It was wonderful stay.[Less]