I will stay at this hotel on a regular basis. It is very comfortable located in a safe area for those who like to walk.[Less]
Front Desk Manager's great customer service.
We were planning to stay 2 nights for some medical tests and a family event. The family event was changed from the evening to the daytime which meant that we did not need the second night. Even[More] though the "Deadline" for cancelling had passed, the manager made an exception and allowed us to go home early.
As I have some more medical tests in the near future, we will be back. It makes me glad I choose to be a Priority Club Member.[Less]
Loved it all, only the bathroom sink and the control for the fan was not good.... no fan to take out the excess heat, no two easy chairs in the room, the sink did not drain well.
Other wise it was[More] great.[Less]
Great stay. People great. No time ti write reviews
Wish you would accept reviews without this aggrevatiion[Less]
My Holiday stay in Boston
This hotel gave me a home away from home every thing I needed was at my finger tips and the staf was very frendly and atintive to all my needs.
So if you planing a trip the Boston I[More] requmend this Holiday Inn the place to stay.
Wonderful staff! 3rd time staying
Even though it was a misunderstanding with my booking through Travelocity - It was fixed and handled. Great staff and the room was amazing! Definitely staying again. Each stay gets better.[Less]
Great beds and staff
We were on a 3 week trip. The Holiday Inn Express had the most comfortable mattress's and pillows of any where we slept in the three week on the road.[Less]
Lovely accommodations, courteous staff
We were in RI to attend the funeral of a close family member. Due to short notice, we had to bring our pets. The hotel staff was very responsive to our needs and were able to arrange first floor[More] adjoining rooms. The rooms were well maintained and very comfortable![Less]
great customer service
while staying at the HIE, i found the staff to be very forthcoming in assisting my requests. food was very good for breakfast and the service to cater to the patrons was excellent.. however on a[More] slight negative note and my preference only the bed was too soft for my comfort. the rest of the stay was fantastic. Thank you staff for a pleasurable stay. Also for quality reference to areas of dining.[Less]