Hotel room facilities and amenties were among the best of Manhattan, Orlando and JFK under Crowne plaza brand that I have been to. Complimentary water bottle was small gesture but much appreciated.
Check-in and check-out experience was smooth. Feel front-desk personnel can be better in terms of helpfulness and courtesy. Every 30 minutes shuttle bus to JFK is also an added advantage. However I feel the price is on the high side compared to other nearby hotels. [Less]