The staff was very attentive and friendly. We stayed during the week, so breakfast and dinner were complimentary. This was a great added bonus (we didn't really have to leave our rooms haha)! Since I[More] stayed for a week, it was nice that they offered a complimentary laundry service. I am very impressed with this hotel! For the price and location, there isn't a reason to ever stay someplace else.[Less]
Great suite and bedroom area
By Lou T.
We were very delighted with this hotel. From the time we checked in to checkout the entire staff was friendly, gracious and accommodating.
The rooms are great with a separate bedroom area that can be[More] closed off so you could be in room while others would not be disturbed in the bedroom/bathroom area.
The room felt like an apartment with a full kitchen area, large refrigerator, microwave, full compliment of dishes, utensils, cookware and spacious counter area.
The public area in the lobby was great with roomy areas to sit and converse or just watch TV or play with games provided.
The outside courtyard was pleasant with a great fire pit that seemed popular with everyone, a basketball court and very nice pool area.
Overall we loved staying here and will surely return.[Less]
Great place to stay
The staff was great and the manager was on site so I could tell him how good the staff was. Great place to stay![Less]
Comfortable beds and good service
The hotel was fine for a one night stay. The interior/exterior could use some updating, especially the bathrooms. The beds are comfortable and the rooms are spacious enough.[Less]
Great friendly staff. Clean rooms. Comfy bed. Xxxxxxxxx[Less]
Great People at front desk
Your front desk people were always courteous and very welcoming. They always greeted while entering and exiting. Kudos to the staff there.
One room for improvement would be the staff cleaning my[More] room. Maybe it's because I'm used to other staffs straightening up the bathroom and making it a neat appearance but I didn't see that this time. But it's a minor thing and overall they still did their job.[Less]
Return Stay - Still Great
This hotel is still well kept up, and the staff are still very friendly. They were training a new front desk employee when I checked in, but everything went very smoothly (your new employee at the[More] desk is going to do a great job for you!)
The room itself was fine, but the desk chair was one that would hurt my back. The staff gave me a straight back chair to use which was great of them. Additionally, they were able to easily and correctly guide me to local places to find things I needed.
Also, when I had to leave earlier than planned (6 PM on Saturday) they were able to check me out of the room even though it wasn't the morning. I was on my way in 5 minutes after being told to get back to Washington.[Less]
Comfortable bed and great service.
Enjoyed our stay with Candlewood.Loaction was perfect for the purpose of our visit.[Less]
Very professional staff. Room very clean. Great stay for the price. Would recommend to anyone come to Jacksonville, NC.[Less]