Hotel is excellent except for the room temperature. I could not adjust the thermostat. Everything was as expected.[Less]
I wasn't expecting the amazing service in Van Wert, OH. Made my stay incredibly easy as awesome.[Less]
Staff real nice. Plenty of privacy. Rooms clean. Nice pillows and comfortable beds.[Less]
This was the first time in Lima Ohio. It was a nice place to stay. I will be staying here often as to my son going to UNOH in October[Less]
Pet friend, nice hotel. Not enough luggage trolleys
Very happy to find a pet friendly hotel. The hotel was lovely: clean and neat and comfortable. Happy the pool was open until 11pm except the pool was so cold it was almost hypothermic. I would have[More] rated this hotel a 10 except for the fact that there were no luggage trolleys lupon check in. My handicapped husband uses a cane and was unable to help. I made at least 6 trips up to the room with our stuff. I told the front desk clerk there were no trolleys and she didn’t seem to care and said “they must be on the floors” I checked all 4 floors and couldn’t find one. I again mentioned the lack of trolleys upon check out and the 2 people at the front desk apologized but didn’t much seem to care. It would have went a long way toward customer service if they offered me breakfasts ie some points or something. No one seemed to care. But our room and sleep was excellent. I would recommend this hotel. Just demand a cart or help with your luggage if you need it. Maybe they will order more trolleys[Less]
By Home with my friends
I was quite pleased with my stay at this facility. I would stay there again and recommend it to my friends and relatives.[Less]
Visit was excellent. Breakfast was excellent.
Enjoyed stay, would recommend[Less]
the stay is always a pleasure
You can't go wrong with Holiday Inn Express. The customer service is always pleasant. nice clean Romans.[Less]
Great hotel, we will be back!
We love this hotel! The staff here is always great, friendly, and helpful. Beautiful Decor in the room. We love the fitness room and indoor pool, one of our favorite parts of our stay. Great[More] breakfast! We will be back for sure! Thank you for making our stay wonderful would recommend this hotel to anyone staying in the area.[Less]