My stay was very short, but the staff was very professional and hospitable. The amenities and location were great. I didn't feel the need to leave the property except for groceries. My requests were[More] fulfilled and the staff made sure they contacted me prior to my arrival to make sure I was ok with one of my requests not being fulfilled due to availability.[Less]
Great service, rooms were extremely clean , great value !![Less]
Tv could be bigger.
Climate control seems completely random.
Internet is painfully slow.
Well appointed suite.
Plenty of amentities.
Very courteous staff.[Less]
Nice hotel.good staff. Friendly..comfortablr and cleanclose to restaurants and shopping centers. Parking difficult at times. Shuttle was available[Less]
By Richmond fan
Friendly service, quality room however prepare to park on the lower deck because of space limitations on the upper deck.[Less]
Friendly staff. Nice room. It was a convenient location to ne able to watch my sons rugby game. With exxwllent seevice and rooms easily booked it reduced the stress of travelling on short notice, [More] giving me the perfect opportunity to relax after a busy week. Everything you expect from IHG[Less]
Not a bad stay
By Red button guy
My stay was good. Room was clean couple had got loud and they took care of it immediately. I was happy and will be returning.[Less]
By North Carolina
Noisy. Got upstairs so you can hear him walking around all night long[Less]
Great place to stay!!
By EMS Traveler
I have visited this hotel several times and will continue to stay here as I return to the Richmond area. The staff is wonderful, GREAT coffee ready in the early am hours, and it's pet friendly and[More] clean.. EXCELLENT LOCATION!!![Less]