Great hotel, beautiful lobby, bar and pool. Breakfast too expensive considering the offers on venues near by. The view was amazing[Menos]
Great rooms with amazing views and helpful staff
Por Army guy
The hotel staff is very good. breakfast was perfect and the other meals if you eat at the hotel are very pricy compared to eating outside the hotel. I’d definitely stay there again and learned[Más] that eat out for lunch and dinner and purchase the breakfast buffet when you book your room. Spa service are triple what you can get right next door or across the street Purchase trip for local people not the agency personnel that come to the hotel. You pay about 1/3 more than if you get with local taxi driver they will take care of you. Hotel is great. Pool closes at 7 pm which does t make sense but it is what it is.[Menos]
Beautiful location but isolated
Por whit27
I would start with I do highly recommend this hotel, but it is isolated. Beautiful sun rises from the rooms. The hotel grounds and beach area are beautiful, the rooms desperately need to be[Más] refurbished they look very old with small areas of paint coming off the walls in the room and outside on the balcony. The room we had was a grand terrace it was very big and I would recommend over a suite fantastic to use. The air conditioning in the room was not very effective. The hotel location is very isolated and the prices for food and drink are in some cases I would consider slightly expensive. The menu was okay in the restaurants with a reasonable choice. The breakfast area and food choice was extremely good and I would highly recommend you include this in your package. There was a lot of glass in the sand near the kids pool area we picked up hand fulls of glass every morning especially when the sea goes out, most of the other parts near the main pool area were really well maintained. The room had a kettle.[Menos]
Great location and nice service
Por Travelbee22
Location is excellent and the service is good. Restaurants within the hotel are excellent and cater to vegetarian food also.
Swimming pool is okay, not so big. But Kids pool and kids club are[Más] good. Guests staying at main building are not allowed to use the pool at Bushakan wing, which is something amiss. All guests should be allowed to use any pool within the property.[Menos]
Great location, great staff team
Por Traveller Mark
I wish I could have stayed longer than 4 nights as it was a great place with a dedicated team led by a professional management. Room was excellent and had everything you might want and the swimming[Más] pool one of the best I have seen.at an IHG hotel. Starting to plan my next visit already![Menos]
Great stay
Por Domfinlayson
Great property in Phuket with exceptional staff and location- highly recommended![Menos]
Very good
Por Yizhak
Exclanet hotel very good lication very good bracfast[Menos]
Excellent
Por Trav
I have visited the Holiday Inn Express Phuket Patong Beach many times and the property continues to exceed my expectations. The staff is truly wonderful. Thank you for looking after me during my stay.[Menos]
COVID safe and friendly staff
Por P Hark
This was my first overseas trip in two years.
The hotel staff were very helpful to comply with the Sandbox requirements which can be onerous and I found the staff very helpful before I arrived to[Más] ensure the process was stress free.
The plane was very late but this was not a problem for the reception staff. I was safely greeted and welcomed to the hotel.
After safely isolating upon arrival, it was time for breakfast. Something for everybody with lots of hot food, cereal, yoghurt and fruit.
COVID safety was at the forefront of everything the hotel staff did with masks and gloves available when entering the breakfast area.
Thailand is the land of smiles and while the staff were always masked, you could see their smiling faces and welcome attitude to customers.
When there was a problem with the laundry a staff member quickly rectified it. They were proactive and ensured the delay was minimal and completely resolved.
The housekeeper was very good ensuring that my room received top level service as per my request.
This hotel is just metres from the main road and beach area with shops nearby. Yet, I had a very quiet night's sleep.
For visitors to the area, this hotel is not expensive but has all the features you expect. Great air conditioning, breakfast food, internet and convenient to the local sites. Also has a tourist desk for tours if required.
The staff are welcoming and knowledgable about the local area.[Menos]