A terrific experience overall. Good location with garage parking in the heart of Vienna, and not located on a loud main street.
The hotel was to close because of COVID on our departure date and
they reached out to us in a professional manner with questions about whether we wanted to re-book elsewhere before we arrived. Social distancing was maintained and although one restaurant was closed, breakfast was still available.
We had several needs for help pop up over the stay..... and whether it was a sudden need for plastic bags and paperclips (a long story), water in the room, a need to make a sudden emergency call in German, or advice on the surrounding area and restaurants: each request was met with a smile and the staff going the extra mile to help.
They were proactive [Less]