I have spent 7 out of the last 10 months at this Hotel for Business. It was my Home away from Home.
From the Front Desk to the Breakfast crew they strived to not only meet my expectations but to
They always greeted me by my first name and was genuinely concerned about me.
I would absolutely stay at this hotel the next time I am in the Toronto area. [Less]
Clean, good breakfast, could be a bit better
When we had to change our reservation we called the hotel and got a very snarky person who gave us a hard time and told us to call back the next day. The heater/cooler in the room was a bit noisy
and made it hard to get to sleep. The bathroom was dark and made it hard to apply makeup. The lighting in the elevators was uncomfortably low. The front desk staff were friendly and attentive, the breakfast selection was good. The hotel grounds and room were clean. The facilities in the athletic centre were good but it was humid in the room. [Less]
Great customer service ..I am member of the IHG and this hotel always delivered execellent customer service ...