The InterContinental Sanya Resort is a high-end, luxury resort catering to an affluent clientele.
I liked the surroundings of the hotel per se (it's a large complex), the excellent rooms
(comfortable and clean), the magnificent Chinese cuisine in the restaurant on the water, and the friendly front desk staff who made me feel welcome the moment I arrived (although observing the convoluted and time-consuming check-in and check out procedure of other guests I doubt this opinion is shared by all).
The breakfast buffet was splendid, too bad it got noisy towards the weekend.
Now, the Thai (Asian) and the European restaurants were ok, but nothing spectacular. It appears that the InterContinental Sanya is not set up to cater for business groups staying there several days.
Sadly, the Beach Bar spoiled the party. They repeatedly ran out of beer or had none to begin with. The staff, although friendly and good-willed, appeared out of their depth. The logistical organisation of that particular operation needs re-vamping. In a high-end place like the InterContinental Sanya, I expect the service staff to be pre-emptive (keep an eye on the consumption of guests and ask if anything further is required when they are dry) rather than reactive (mindy their own business, playing with their phones, and having to be called every time service is required). [Less]