The new furniture chosen by the hotel looks cheap and is not comfortable. The lobby always felt welcoming and a pleasant place to wait and relax. It looks very sparse now. We also did not like the
new furniture arrangement in the restaurant. Eating in the restaurant used to be a special experience that we very much looked forward to. The later hour of opening in the evening does not suit us either. We did manage to eat dinner in the bar and the food quality was good but the experience was no longer one we enjoyed.
The beds were extremely comfortable and the pillows with a choice of soft and firm are now as good as those found in the USA. This was the highlight of the trip for us as we were able to sleep well. Unfortunately we were not able to get onto the internet and there was no clear instruction for how to sign in and the automatic sign in prompt did not appear at all. This needs to be improved by giving clear instructions in the room for each guest. Even once we knew we had to do this it was still not easy to accomplish. [Less]