Very kind, obliging and helpful staff.
I stayed alone in this hotel for one day/night, which I have never done before so I thought I might not enjoy my stay but quite the contrary. The way the staff were with me was like they knew me
well, (I'd never been there before). They were so friendly and went out of their way to make my stay a happy and comfortable one. I arrived back from my evening out in the late hours of the night (well morning) and the gentleman on reception offered to make me a hot chocolate and pizza as I hadn't eaten for several hours.
The following morning as I ate breakfast, the television was showing the Remembrance Day service at the cenotaph in London. I was deeply moved when the staff stopped what they were doing, walked over to near the television just before 11am and observed the 2 minutes silence. I was moved and humbled by this.
The hotel was clean, tidy, nicely decorated and well signposted. It had everything I needed for a good stay. I'd definitely stay here again. [Less]