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Compare Hotels in Basingstoke

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Featured Basingstoke Hotels

Latest Basingstoke Hotel Reviews

Good hotel
By dg2011
Stayed here for a work do in Newbury. Good location, good hotel and staff. I wasn't very well so ordered milk to the room which was delivered in time and exactly how i wanted it. We arrived early and [More] we were checked into our room earlier so very accommodating staff. Really happy with the customer service. [Less]
By Nambo
I just want to say a big thank you to the members of staff for continually looking after me and ensuring my needs were met. They are very friendly and provide nothing short but exceptional customer [More] service. A big thank you especially to Miss Ana Santosh for always making sure my requirements are met, goes above and beyond in providing great customer service. Also take this time to thank the Accounts team for providing me with agoof corporate rate. As I have been staying here for the last 2 months, this has really helped financially and coupled with the good services I receive, it's made working away from home not seem too tedious [Less]
Lovely updated rooms
By Haywee87
The rooms have been updated to a high standard. Dinner was amazing and staff were fantastic and helpful. Only a few little bits that stopped it being perfect. Batteries in thermostat being held in [More] with electrical tape as cover missing. Small holes in duvet cover. [Less]
Hotel tries hard to achieve consistent service but drops the odd ball
By Skidog
First impressions good as car parking is spacious and easy to find....reception area is fine and front desk staff pretty efficient. Rooms ( Executive Room) are a good size and very clean. Dinner was [More] a tale of 2 halves.....I only had a pint of Guinness and a Club Sandwich...but you'd be surprised how many outlets get that wrong...however beer and food here were spot on. Trouble was that the bar was unattended for a long time ( 12 mins waiting) so not able to settle bill there....walked to another till to pay to be told it had to be cash/card and I couldn't put it on my room bill...apparently this should have been highlighted at check wasn't! but the chap at the till advised he would take this up with front desk...which he did...the original bar person who took my order did say that too many staff had been allowed to take a holiday on the same day so not able to manage the bar effectively..I'm afraid that's not my's yours!...but a measure of a good hotel is how they deal with issues...and they did this quickly and efficiently...but with perhaps a bit more forward planning by the Management this issue for me and others would not have arisen...I look forward to returning soon for a comparison on this stay. [Less]
By nippy
The whole experience at Holiday Inn Guildford was excellent and we enjoyed our stay very much. [Less]
A wonderful birthday stay
By homeda10
I had a lovely stay for my birthday, i booked the DBB package and it was worth it. Marta from reservations was very helpful with arranging my dinner time and the complimentary late checkout. [More] Regina checked me in and upgraded me and she took her time to explain the facilities to me. I really enjoyed my dinner and the spa facilities too. Thank you all for a great celebration. I will be back. [Less]
Spoiled by the Muzak at breakfast
By HumbugHarry
Reception on arrival was well handled by Shannon, who found my wife and me a ground floor room, which I had omitted to book originally. Shannon also ordered a taxi for us to go into town later, and [More] informed us there was a large group in the hotel. Next morning I went to check for breakfast, and as the group chatter was making an horrendous noise in the dining room, we decided to wait, only to be accosted by awful caterwauling "music" over the loudspeakers, which marred the atmosphere. Staff response was they have to cater for all tastes. In that case, switch off, as from experience, nobody listens, or at the very least, neutral easy listening. Brilliant idea to decline housekeeping AND receive points for that! Well done. [Less]
Good nights Rest
By Kiter
The Hotel was Quiet, clean and well maintained and provided all that one required for good nights rest and relaxation. The breakfast offered an excellent choice and was freshly cooked. [Less]
Weekend Stay
By Davey
Everything was very nice - would recommend to all. [Less]

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