Superb, friendly staff.
After just returning from the Holiday Inn, Liverpool, for a short stay yet again, both my wife and myself can only sing the praises of the hotel. Friendly, helpful staff with nothing being too much
trouble, the most comfortable bed of all time, and a very clean room. Couple that with an excellent breakfast, and the city - centre location, you cannot really ask for more.
But more was to come!
Our break was to celebrate our Wedding Anniversary, and the flowers which I had arranged to be delivered were duly presented to my wife at breakfast, along with complimentary wine (a bit early for that, but greatly appreciated), then later in the day a knock on our room door had room service deliver a bottle of chilled bubbly and a card from the staff - totally unexpected, and once again, greatly appreciated. Sincerest thanks to all for making our stay so enjoyable. We will certainly return, how could we stay anywhere else? [Less]