The Kensington Indigo is generally one of my two "go to" IHG properties in London and, as ever, my stay was exceptional.
The front desk staff are efficient, welcoming and friendly and recognised
my Platinum membership (above and beyond the bare minimum you normally get at other properties).
I was upgraded to a lovely Superior room with bags of space, a generously filled complimentary minibar and a large spotlessly clean bathroom with great toiletries.
Breakfast, if booked in advance, is remarkably reasonably priced for a London property.
My only complaint would be that the air-conditioning in the room I occupied was inadequate and did not cool the room enough, but that is just a minor gripe.
I've stayed at many of IHG's London properties and the Indigo Kensington is easily top tier amongst them - highly recommended. [Less]