I was travelling once again on business to the Birmingham area. I've stayed at this Holiday Inn many times before. The first few times were difficult as it was being remodelled and that caused more
than a few inconveniences. Now, the only thing left is to complete the lift replacements, due in the next couple of months.
Otherwise, the hotel is great. You can't beat the location, slap bang next to New Street railway station. It's fair to say it looks a bit worn from the outside, but once inside that goes away. The internal renovations are great; there is an excellent bar and restaurant easily accessible from the lobby.
This trip, I had room 714, an executive room. The rooms are well equipped; my executive room was a good size, with in-room safe, refrigerator (daily restocked with waters and a chocolate bar), and a superking bed. All in all an excellent place to stay and at a reasonable rate. Be aware the hotel does not have a pool, a fitness centre, or a business centre available from what I could see.
I only have a few minor criticisms. First, the curtains don't quite block out the light from the screens over the Grand Central shopping centre; you can still see something of the flickering. Second, the shower cubicle in my room was difficult to access with two sliding doors; it was a squeeze, though other executive rooms on this floor I have not had this issue. Third, working out the aircon is tricky; the instructions next to the control don't actually match what the control does. They stated you could set the a/c to either heat, cool, or automatic; only automatic was available and the top temperature was 25°C.
Overall, the stay was good to excellent. I will definitely stay here again. [Less]