Was treated warmly from all staff from the moment I walked in the door, from the front desk check-in, to the attendants in the drive, to the lovely fruit basket the housekeeping staff left in my room
while I was out.
I've stayed in several different Intercontinentals in different countries and was absolutely blown away by the level of service and quality of experience at the London Park Lane.
In New Zealand, the Intercontinental is the only 5-star hotel in all of Wellington. And it still doesn't hold a candle to the London Park Lane. Not even close!
Thank you, Caroline, and your amazing team! [Less]