We booked this room last minute as part of a family trip to Legoland. The hotel is well presented with underground private parking and a lift to the lobby. The staff were excellent, very helpful and
polite and considerate of our children.
The room we were given, a family room on the first floor, was spacious and modern with a lovely bathroom, comfortable beds, plenty of storage space and a TV. The WiFi was complimentary and worked well. Though the hotel doesn't offer room service we called down for a tray of food to bring up to our room and when I couldn't manage the trays a member of staff kindly helped me to my room. The food was excellent.
The night's sleep was excellent and the complimentary breakfast was good too, not as much choice as a non Express hotel but still perfectly acceptable and of a high standard. There were even bags and to-go cups for a take out breakfast.
Overall we had a short but great stay at the Holiday Inn Express Windsor made especially so by the attentiveness of the staff. I will stay in this hotel again next time I am in the area, without a doubt. [Less]