I stayed here as a business traveller for many months. I have nothing but good to say about this location. I think from the first week I booked on this hotel location (having tried many different
locations in London in between my stays), the service has been brilliant.
Firstly, a big thank you to all the staff there, Salaah, Maura, Christina (I hope I have the names spelt right) and the rest of the front desk (including the recent trainees.). The level of service I have received from you all has been beyond my expectations and you all definitely made me feel at home.
This was one of the few hotels who recognise loyal IHG members and go the extra mile. 90% of the time I was given an executive room for being a Spire Elite. The breakfast selection at this hotel is great, with waiters/waitress greeting you with a smile. I think for business and leisure travellers the location is fantastic, a 5 minute walk to the DLR and 15 mins into Canary Wharf or Central London. The Gym within this hotel is adequate, a little bigger with a squat rack was my suggestion, but honestly it is not something you can fault for London.
Again, thank you all for going out of your way to make my stays comfortable, I hope to see you all again in the future, definitely my first choice hotel for London. [Less]