Upon arrival my room didn't smell very fresh. I logged on to the internet (which worked very well) and was immediately greeted with a very short survey. I noted in here that the room wasn't fresh,
and within an hour someone had come along to spray it with air freshener.
The following morning my shower came away from the wall. I reported this to Reception, and by the time I returned in the evening it was fixed.
Other than these two issues which were handled very efficiently, everything else about the stay was good. The bed was comfy, the room quiet and the bathroom well provisioned. The bar and restaurant staff were very efficient and friendly, and Reception likewise. Check in involved no queue (mid afternoon), and checkout at 8am was also a breeze - just drop off the key, no waiting.
The only improvements I would make are to have sports channels on the TV and some information about the spa/swimming pool in the room. [Less]