I unfortunately got caught out by stormDoris and got stranded in London overnight. The previous night I had stayed in a competitors hotel which was an experience I do not want to repeat.
start the experience was different. We were welcomed hospitably and upgraded. The reward experience explained. We were delighted that the hotel had a spa/swimming pool and gym and were made aware of the hotel shop,shuttle service,breakfast,wake up call and papers we could if we needed receive.
The rooms were outstanding with every little detail thought through to make our visit comfortable from the sleep spay and oil to the wonderful bath treat. I felt like a Princess.
We were given accurate directions to restaurants and our dietary needs met for breakfast!!
The last Crown Plaza I stayed in was Beirut while wit h the British Council and now I would consider spending both my business and pleasure visits in a Crown Plaza Hotel venue. Thank you [Less]