A beautiful setting, amazing rooms and leisure facilities.
Unfortunately let down by a noticable lack of management and communication between different departments within the hotel.
to get into restaurant for breakfast, even though plenty of empty tables, 15 mins from being seated before askedif wanted tea or coffee, dirty tables, limited hot food, lots missing and lots of oil around.
Evening meal - so reception and brochures say and show food until 11pm but dont dare ask for foid at 10.50pm as kitchen closed sorted by complaint but not the point. 2nd night told can eat in restaurant until 10pm but again go to restaurant and told closed again sorted after comllaint. asked for a drink and desserts at 10.50pm told we are closed. Overall really disappointing. Promised that management would call me Monday morning- now Wednesday evening and still no phonecall. spoilt our weekend away. [Less]