Here is my email to the manager.....
I wanted to say how much I enjoyed my stay on 7 May
I must say, I have not stayed in a hotel which takes care of so many things
The food, the service etc was fabulous (apart from the phone that did not work in our room hence we changed). However that was even dealt with quickly and we were relocated.
I particularly recall Zoe and Aaron I think on reception (there were two men, I have forgotten) and they all were so helpful.
I actually found the service better than 5 stars I have experienced.
I will certainly be back and recommend you (and have been).
The rate was also fabulous for what we got.
The breakfast staff were all lovely also.
Well done and see you again.