The staff was very attentive - housekeeping, restaurant and bar staff just provided a high quality of service. Thanks for such well-trained staff. The location near the Citadel outlets was very[More] convenient![Less]
I'd definitely stay here again. It's a nice hotel, gambling, good food, and friendly staff[Less]
Casino Hotel Near Commerce
If you need an IHG hotel in this area, this is a good property if you can get over the issue of a Casino in the same common area. i would stay here if I was back in the area.[Less]
Friendliest customer service
Jorden was the staff that greeted me and helped me check in and check out. His smile and friendly demeanor was so refreshing. He was so helpful and kind.[Less]
By Owl mama
Clean, stylish, modern, comfortable hotel with extremely friendly staff. Superior to the surrounding hotels by far. Stay here![Less]
Friendly front desk staff!
Front desk staff was very friendly and accommodating. The bed was comfortable and the breakfast was better than expected.[Less]
New & clean. Friendly staff as well.
A tip for late check out. Room keys are automatic deleted at noon. Need to stop by front desk to inform them before leaving or when returning to avoid lost of time in reset the room key to access the[More] room after standard check out time.[Less]
Upon checking in our family was greeted by a friendly front desk and offered us a cold bottled water for each of us. We had the suite and it was a little tight for 4 people. We had a comfortable stay[More] and the service was great. Will definitely be back. Thank you![Less]
Good service .. pool not very big and the gym is very small. Rooms are very clean and breakfast was good.[Less]