Hotel is not in a very touristy location. Staying here, you will see a lot of locals going about their daily routine. That being said, I had not felt unsafe at any time walking to nearby Chinatown or
Standard room for NYC. Room was clean, no refrigerator, but it did have a coffee maker. Neighborhood had many restaurants and bars within a short walking distance. The subway entrance is very near the hotel. Some negatives, the bathroom is small, which should be expected for NYC. Parking was a few blocks away across the very busy Delancey Street and cannot be accessed directly from the hotel. Also, the room has a very loud AC unit, which made it difficult to sleep.
Positives—extremely friendly, courteous and very accommodating staff, which made up for the lack of sleep. The front desk, at check in, went out of their way to be sure we got a room as soon as possible when checking in early. Also, when walking to breakfast one morning, I mentioned to the front desk staff that we would be gone approximately an hour, and would appreciate our room being cleaned in our absence. I also mentioned a tv remove issue. Upon our return, we were happily surprised to find our room cleaned and the tv remote working to my satisfaction. I was very appreciative of the quick response by the staff.
We had the opportunity to try the Retro bar. Stopping for a nightcap after a long day in the city, the bartender Rodelix made sure our time there was memorable. He surely is an asset to the Holiday Inn Express staff. [Less]