Terrible breakfast, ok staff, good rooms.
The front staff seemed less than enthusiastic towards us, although she kept up the minimum for welcoming an IHG member. She also sounded like she had an attitude when I called down for a crib.
Breakfast was god awful. All of the choices except cartoned milk were terrible. The sausage was dry as jerky and had little flavor; the pancakes were rubbery (even though they were freshly made!); the coffee from the breakfast room was extremely acidic and had an overall bad flavor.
The coffee from the lobby was good, however. And the night manager was polite when I asked for laundry detergent.
There was a drip on the 8th floor hallway, but the staff put a garbage bin there to catch it.
The room was a bit shabby in the living area, but the bathrooms were very nice and the bed comfortable. I appreciated the choice between firm and soft pillows. [Less]